Shipping Times
At Lumaflora, we ship internationally with care, ensuring your order arrives safely and in perfect condition.
Estimated Delivery Time
Orders are processed within 3 business days.
Delivery typically takes between 7 to 12 business days, depending on your location.
Please note: Delivery times may vary due to customs clearance, local postal services, or public holidays. If any unexpected delays occur, we’ll keep you informed every step of the way.
Shipping Costs
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Standard Shipping: Calculated at checkout based on your location and order weight – no hidden fees.
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Free Shipping: Available on selected offers or as stated on specific product pages.
If your order arrives damaged or incorrect, we’ll cover the return shipping costs. Please refer to our Returns Policy for more information.
Order Tracking
Once your order has been shipped, you’ll receive a confirmation email with a tracking number.
You can follow your package in real-time, from dispatch to delivery.
Need help tracking your order? Don’t worry — we’re here to help.
Need Help?
We’re happy to assist you with any shipping-related questions.
📧 Email: hello@lumaflora.com
⏰ Response time: Within 24–48 hours (Monday to Friday, 9:00 AM – 6:00 PM CET)
At Lumaflora, your beauty journey begins the moment you place your order — and we’re here to make it smooth, reliable, and worry-free.